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Customer Services Administrator

Listing ID: 1697428

Customer Services Administrator

Type of Position: Temporary Position
Company / Organisation / Artist Name: Bravissimo
Area of Fashion: Customer Services
Location: Warwickshire, West Midlands, UK
Employment Length: FTC until 30th July 2026
Hours: Part Time
Experience: Entry level
Specified Hours: 30 hours per week
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 1 week
About: Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK and 1 shop in the US, along with a well-established ecommerce operation. Since 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated and to feel Bravissimo is their place that they want to shout about!

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

The role of Customer Service Administrator

We are looking for enthusiastic, efficient Administrators to join our Customer Services team based in Leamington Spa.  These roles are to support us during our peak period, ensuring we can still provide a fantastic experience for our customers during our busiest time of year.

Working in partnership with the Customer Service team, the Customer Service Administrator will support a range of administrative duties and help process customer returns.

The Customer Service Department is open 8:30 am to 10 pm Monday - Friday and  9am-7 pm over the weekend.

What Bravissimo is looking for:

  • Really interested in gaining experience in a fast-paced environment where no two days are the same. You will be Friendly and personable
  • Really eager to learn new things.
  • Organisation skills
  • Ability to pick up new information
  • A real connection to Bravissimo’s purpose.
  • Flexibility to do some evening and weekend work.
  • Experience in an administrative role is not necessary.

Bravissimo Benefits:

  • Up to 25 days holiday
  • The opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6%
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years’ service
  • Access to new and upcoming products, with the opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
  • Free on-site parking at Bra HQ

Application Form

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