Glassworks is hiring a Store Manager for the Covent Garden boutique.

The Store Manager will focus on sales and service, building a team and a store experience that keeps our customers coming back.  This is a commercial, customer-facing role suitable for a natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale.

What the Store Manager will be doing:

• Leading from the shop floor through confident selling, styling and customer engagement
• Delivering and exceeding weekly and monthly sales targets
• Coaching your team daily to strengthen their selling, styling and conversion
• Managing team performance directly, with clear standards and honest feedback
• Recruiting and developing a team of confident, capable sellers
• Running rotas, stock and visual merchandising to keep the store trading at its best

The Store Manager's KPIs:

• Weekly and monthly sales vs target
• Conversion
• ATV and UPT
• Labour cost as a percentage of sales
• Team performance against individual sales targets

What Glassworks is looking for:

• Retail management or senior supervisory experience
• A proven track record on KPIs, with the numbers to show for it
• Strong leadership and people management skills
• Sharp commercial instinct and confident decision-making
• A natural seller, and the kind of presence customers remember
• Commercially sharp, with the experience of carrying a target and hitting it
• A confident people manager who leads with clarity and holds a standard
• Decisive, self-directed, and energised by a fast pace
• Genuinely passionate about fashion, styling and great retail

What Glassworks offers:

• £30,000 salary + commission
• Generous staff discount
• Pension scheme
• Real ownership of a store, with clear progression as the brand grows internationally

Glassworks London is an equal opportunities employer and welcomes applications from all backgrounds.