Customs Admin Assistant
Customs Admin Assistant
Type of Position: Temporary Position Company / Organisation / Artist Name: Urban Outfitters Area of Fashion: Administration & PA | Distribution & Warehouse | Retail & Ecommerce Operations Location: East London, London, UKHours: Full Time Experience: Entry level Reference Number: 2026-27168 Website: http://www.urbanoutfitters.com Twitter Handle: @ Ad Expires In: 1 month 1 week About: Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and 55 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. |
URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.
With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.
Role Summary
The main objective of this role is to support our Import, Export and Customs Warehouse teams in data entry and admin tasks. This role will provide the opportunity to gain insight into customs compliance within our London Head Office.
What the Customs Admin Assistant will be doing:
- Maintaining import and export shipment logs
- Reporting to relevant buying teams on the accuracy of Purchase Orders due to arrive in UK
- Extracting reporting and distributing it to relevant team members in a timely manner
- Enriching product data in PLM software with information provided by senior team members
- Extracting copies of import and export declarations from various courier’s portals and logging them on relevant trackers
- Updating entry details once shipment has been processed by the customs warehouse team
- Archiving import declarations following delivery of goods
- Validating shipping documents for accuracy of information in line with purchase order data
- Providing import clearance instructions to Customs Brokers
- Maintaining tracker of e-commerce export shipments
- Any other admin tasks
What Urban Outfitters is looking for:
- Ability to build effective relationships with internal and external stakeholders.
- Strong communicator with a flexible and adaptable approach to new challenges. Has the ability to work in a fast-paced, ever-changing landscape
- Organised with an eye for detail, who can prioritise and manage their own time and workload.
- Inquisitive with a desire to overcome challenges and improve processes.
- Proficient IT skills, including Microsoft Office
The Perks
Work-life balance:
- Flexible start and finish times
- Bring your dog to work
Wellbeing:
- Employees Assistance program to support with mental, physical and financial health
- Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships
- Private Medical Insurance
Employee Discount:
- Up to 40% off at all URBN Brands
Community:
- One paid day to either volunteer or fundraise for a charity of your choice
Travel:
- Cycle to work scheme, season ticket loan
Continued Development:
- We offer structured support within the business alongside continued learning and development
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
