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Customer Service Advisor

Listing ID: 1706961

Customer Service Advisor

Type of Position: Temporary Position
Company / Organisation / Artist Name: WYSE London
Area of Fashion: Customer Services
Location: West London, London, UK
Employment Length: September – November/December 2026
Hours: Part Time
Specified Hours: 9 am – 5 pm, Monday, Tuesday and Thursday
Start Date: ASAP
Reporting To: Customer Service Supervisor
Deadline: 4th September 2026
Ad Expires In: 1 week 21 hours
About: Wyse is for women with a sense of joie de vivre. It has nothing to do with being a certain age or looking a certain way – but it has everything to do with wanting elevated women’s clothing. Fit, comfort, ease of care and attention to detail are part of our DNA.

Our founder Marielle knows the power of good clothes. Following a successful career in television, Marielle took some time out to bring up her kids before embarking on her own fashion label, age 49.

It was scary, exhilarating and a lot of fun. What started as a handful of colourful cashmere jumpers has grown into a brand to answer all your style needs – but more importantly, to make you feel good.

We know the right clothes can give you the confidence to believe in yourself, take risks and try new things. Wyse is all about feeling as good as you look.

Wyse London seeks a smart, dynamic temporary Customer Service Advisor to assist with all aspects of customer service on a temporary, part-time basis.

The position will require full-week support on the week commencing October 26th, 2026

Key responsibilities of the Customer Service Advisor:

  • Support our customer service team and coordinate across departments
  • Support with all aspects of Wyse London customer service.
  • Responding to calls, emails, live chat and social media messages.
  • Being part of the team and developing excellent communication with all departments, including warehouse/ fulfilment centre.
  • Completing administrative duties as required.
  • Processing returns and exchanges in line with company policies.
  • Communicating with warehouse queries and postage/courier issues.

What Wyse London is looking for:

  • At least 1 year's customer service experience.
  • Customer service skills
  • Exceptional written and verbal communication skills
  • Computer literate, including Excel.
  • Collaborative, with strong interpersonal & team skills.
  • Ability to multitask, prioritise and manage time.
  • Excellent organisational, administrative and problem-solving skills.
  • Ability to work under pressure, occasionally to tight timelines and approach work with dynamism and initiative.
  • Resilient and adaptable.

Application

Apply with a CV and a cover letter outlining your suitability and interest.


Application Form

Please provide your cover letter within the field provided, not as an attachment. This field is strictly for including your cover letter text. Thank you.

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

I'm available to work 9 am – 5pm, Monday, Tuesday and Thursday. *

I have at least 1 year's customer service experience. *

I'm available to work in office in Shepherd's Bush, London. *

I'm proficient with Excel. *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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