About: Wyse is for women with a sense of joie de vivre. It has nothing to do with being a certain age or looking a certain way – but it has everything to do with wanting elevated women’s clothing. Fit, comfort, ease of care and attention to detail are part of our DNA.
Our founder Marielle knows the power of good clothes. Following a successful career in television, Marielle took some time out to bring up her kids before embarking on her own fashion label, age 49.
It was scary, exhilarating and a lot of fun. What started as a handful of colourful cashmere jumpers has grown into a brand to answer all your style needs – but more importantly, to make you feel good.
We know the right clothes can give you the confidence to believe in yourself, take risks and try new things. Wyse is all about feeling as good as you look.
The Ecommerce Manager is responsible for the day-to-day trading, optimisation and commercial performance of the WYSE London website. They will deliver an exceptional online customer experience, drive revenue growth and ensure the website reflects the brand at every touchpoint.
This role combines commercial trading, website optimisation, analytics and merchandising. Using data-driven insights, the Ecommerce Manager will continually improve conversion, customer engagement and site performance, whilst collaborating cross-functionally to support the wider business strategy. They will work closely with the Head of Trading to deliver the ecommerce trading calendar and support the continued growth of the online business.
The full-time position is based at our Head Office in Shepherd's Bush and is required to be in the office 4 days a week, and 1 day working from home.
Key Responsibilities of the Ecommerce Manager
Website Management:
Manage the day-to-day performance and optimisation of the Shopify website
Monitor daily trading performance and proactively identify opportunities to improve revenue, conversion and average order value
Work closely with developers to prioritise enhancements, test new functionality and resolve website issues
Monitor website speed, functionality and overall performance, taking proactive action to improve conversion and revenue
Identify opportunities to improve usability, navigation and on-site search
Drive ongoing SEO and AEO initiatives, ensuring the website is optimised for both
traditional search engines and emerging AI-driven search experiences
Analytics & Reporting:
Produce weekly and monthly trading reports, analysing key ecommerce KPIs and presenting actionable insights
Use Shopify, GA4 and other reporting tools to analyse customer behaviour, trading performance and emerging trends
Work collaboratively across Marketing, Buying and Merchandising to share insights and inform commercial decision-making
Identify customer journey friction points and recommend improvements to optimise conversion
Online Merchandising & Content:
Oversee the accurate and timely launch of products, collections, campaigns and
promotional activity
Optimise homepage content, category pages, navigation and merchandising to maximise sales and improve product discovery
Work closely with Marketing to support campaign launches and traffic-driving activity
What Wyse London is looking for:
Experience managing a commercial ecommerce website, ideally within fashion or womenswear retail
Strong experience managing a Shopify ecommerce website
Strong analytical skills with experience using GA4, Shopify and other ecommerce reporting tools to interpret performance data
Knowledge of SEO best practices and emerging AI search trends (AEO)
Meticulous attention to detail and excellent organisational skills
Excellent commercial awareness with a strong understanding of online trading and customer behaviour
A proactive, solutions-focused self-starter with the ability to work independently and manage multiple priorities
Excellent communication skills with the ability to build strong working relationships across multiple departments
