Harrod's Merchandising team is looking for a Merchandise Admin Assistant to join the Collections department in London on a 12-month FTC.

We're always on the lookout for exceptional talent to join our team. Please note, this advert is also a part of our ongoing efforts to build a strong talent pool for future opportunities in departments such as Fashion. By applying, you may be considered for upcoming roles that match your skills and experience. We are proud to offer a starting salary, for our Merchandise Admin Assistants, of £30,000.

This role is all about reporting and analysing, so a keen interest in figures is essential.  The Merchandising Admin Assistant will help produce weekly and ad-hoc reports for stakeholders across the business, assess purchase order requests from the buying team, and track key price changes for sale periods.

The Merchandising Admin Assistant will also work with the Replenishment Analyst to ensure lines are set up correctly for replenishment.

Responsibilities of the Merchandising Admin Assistant:

• Approving and actioning POs (including reviewing OTB forms).
• Documenting relevant paperwork for unplanned overspends, highlighting areas of concern to all stakeholders, and ensuring the tracker is always up to date in all respects.
• Assisting in the replenishment process.
• Producing the weekly and daily trade reports to agreed timescales, ensuring a high degree of accuracy is maintained.
• Delivering reports on vendor performance, e.g. PO fill rate, on-time deliveries and identifying opportunities for improvement.
• Chasing deliveries and amending quantities and delivery dates with approval of Merchandiser and Buying teams as required.
• Resolving troubled shipments, co-ordinating with Distribution and Buying to ensure that issues are resolved promptly.
• Using your excellent interpersonal and communication skills, you will build long-lasting working relationships with said parties.

What Harrods is looking for:

• A good eye for data, demonstrated through strong numerical and analytical skills.
• Flexible and ready to adapt to changing priorities – able to perform duties effectively with minimum supervision and guidance.
• A strong customer service focus when dealing with both internal and external parties.
• Good attention to detail is key; this is a fast-paced role, and accuracy
• Prior admin or Merchandising experience is preferred but is not essential.
• Be PC literate, including Microsoft Word and Microsoft Excel.
• Excellent time-management skills and the ability and willingness to multi-task.
• A proactive and solutions-based thinker.
• SAP knowledge is a plus.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.