Who are Vintage Threads?

Founded in 2016, Vintage Threads is one of Europe’s leading vintage retailers operating across both online and physical stores. Every piece that we sell has been handpicked from around the world and we typically sell a highly curated selection of both designer and sportswear from the 80s, 90s and early 00s. The VT Rework department was established in 2019 and is a massively evolving facet of the business with our daily mission to reduce the environmental impact of the fashion industry by reworking damaged items to create some truly unique pieces. Our team is full of young, energetic and ambitious people who are truly passionate about vintage and the story we are trying to tell through our pieces, and we would love whoever fills this position to share this passion.

The role of Assistant Store Manager

The successful candidate for the Store Assistant Manager role will play a key role in assisting the Store Manager with the store's daily operations in Soho, London.  The successful applicant will help drive sales, ensure excellent customer service, and lead a team of sales associates to maintain store standards.  The Assistant Store Manager's leadership and organisational skills will contribute to the store's overall success while creating a positive work environment.

The Soho store was opened in September 2024, and we are still focusing on improving the store's efficiency, improving conversion rate, and constantly striving to improve the store to ensure we create one of the strongest retail stores in the UK.

Responsibilities of the Assistant Store Manager

Team Leadership & Development:

• Assist in training and developing store staff.
• Motivate and support team members to achieve sales targets and provide excellent customer service.
• Organise the team's daily schedule to optimise time used in store

Customer Service & Sales:

• Ensure customers receive an outstanding and original shopping experience.
• Act as a point of contact for customers, confident to resolve any complaints or issues in a timely and professional manner.
• Drive store sales by implementing merchandising strategies and promotions.
• Identify and maximise sales opportunities to enhance store performance.

Store Operations:

• Running the store operations and team in the absence of the store manager
• Oversee the store's daily operations, including organisational tasks, deliveries and store optimisation
• Ensure all store policies and procedures are followed.
• Monitor stock levels, inventory, and perform regular stock checks.
• Help manage visual merchandising and store layout to enhance the customer experience and sales.

What Vintage Threads is looking for:

• Experience - A minimum of 1 year's experience supervising or managing in a retail environment
• Passionate - We are hugely ambitious with our plans for the future and want someone to come on the journey and drive us to become the best vintage company in the world.
• Dependable - The candidate will work 5 days a week, including weekends and bank holidays. Whilst there is flexibility within our rota, Thursday - Sunday is the busiest and most crucial timeframe for the space on a weekly basis.
• Knowledge - a strong understanding and background of vintage fashion is desirable but not required

Vintage Threads Benefits:

• Monthly commission based on achieving targets
• Generous staff discount

Application

Apply with a CV and a cover letter outlining your suitability and interest.