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Luxury Advisor (Luxury Sales Associate) - Marylebone

Listing ID: 1596667

Luxury Advisor (Luxury Sales Associate) - Marylebone

Type of Position: Permanent Position
Company / Organisation / Artist Name: CSD
Area of Fashion: Retail (store role)
Location: Marylebone, Central London, London
Hours: Full Time or Part Time
Salary / Wage: £12.50 - £14 an hour + Uncapped Sales Commission
Reporting To: Floor Manager
Deadline: Ongoing
Ad Expires In: 1 week 11 hours
About: Consigned Sealed Delivered specialises in providing a premium platform for women to sell their high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a curated selection of second hand luxury goods at attainable prices. CSD accepts consignments of brands from fashion houses ranging from super-brands like Hermes and Chanel, to up and coming designers like Jacquemus. We pride ourselves on offering exceptional customer service, a commitment to authenticity, and a seamless consignment experience. CSD has three retail stores strategically located in Marylebone and Notting Hill. Our business thrives on offering premium, curated selections of pre-loved luxury fashion items both in-store and online. We also offer a growing number of brand-new products.

Consigned Sealed Delivered is seeking a dynamic and experienced Sales Associate to work in one of our two retail stores, ensuring the highest level of customer service and operational efficiency. The position of Luxury Advisor is similar to that of a traditional sales associate in that they assist customers with their shopping experience in the retail store. However, CSD also serves consignors, people who are selling their items through consignment with us, so luxury advisors will also be responsible for assisting consignors in store, and receiving and returning their items. Successful Luxury Advisors earn £500+ monthly in commissions.

(Please note this posting is for a position in our Marylebone Lane Store, applicants looking to apply for a role in our Notting Hill store should apply through the separate job description currently advertised)

Why Work at CSD?

CSD believes in empowering people by providing them the opportunity to grow within their roles. As a young company with around 30 employees, everyone knows each other on a first name basis, and it's easy to develop close working relationships with management and the CEO. Every employee is given opportunities to show their talents and develop new strategies and initiatives. The benefit of working in a high-growth young and vibrant company is that the needs of the company are constantly evolving, and CSD always looks within when promoting before hiring externally.

Responsibilities:

  • Provide exceptional customer service at all times and maintain a high level of approach and conversation at all times
  • Develop customer relationships and maintain an active customer base
  • Strive to increase and overachieve in sales and store targets
  • Monitor sales performance
  • Ensure that the shop floor is fully operational for daily service and later packed away as necessary at the end of the day
  • Stay up to date with all product knowledge
  • Replenish stock levels when needed to maximise sales opportunities
  • Ensure that all customers are dealt with professionally and in line with company standards and procedures
  • Undertake daily administrative activities such as cashing in, making sure stock updates are reflected across the board

Qualifications:

  • Relevant sales experience gained in the luxury retail industry
  • Fluency in English
  • Organisation skills and efficiency with proven ability to work to stringent deadlines
  • Great prioritisation skills and can take on a multitude of tasks dynamically and effectively
  • Great communication skills and are someone who genuinely enjoys working with others and responds to queries on time
  • A positive, can-do attitude
  • High standards in day-to-day routines whilst multitasking on other long-term projects and working under pressure
  • Exceptional attention to detail, especially in carrying out routine checks for website product information
  • A self-starter attitude and someone who is process and results-driven with a genuine interest in retail operations, merchandising, and warehouse operations
  • Availability to work weekends
  • Availability to fulfil other duties as called upon
  • Degree-level education is beneficial

If you are a dedicated, results-driven individual with a passion for luxury fashion and retail excellence, we invite you to apply for the role of Luxury Advisor at Consigned Sealed Delivered. Join our team and contribute to our mission of redefining luxury consignment and second-hand luxury fashion.

Application

Apply with a CV and cover letter via the application form.


Application Form

Please provide your cover letter within the field provided, not as an attachment. This field is strictly for including your cover letter text. Thank you.

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

I have relevant sales experience in the luxury retail industry. *

Applicant Questions

The recruiter would like you to answer the following questions. The questions need to be answered in order for your application to be sent

What experience do you have working in luxury retail? *

1500 characters remaining.
Do you have experience working in the luxury consignment industry? If so, please explain. *

1500 characters remaining.
If offered the job, when could you potentially start? *

1500 characters remaining.
Are you looking for full time or part time? If part time, please elaborate. *

1500 characters remaining.

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Files must be less than 4 MB.
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Files must be less than 4 MB.
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Files must be less than 4 MB.
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