Looking for an opportunity to sell luxury in a very different kind of environment?

Eskandar is looking for an experienced Luxury Sales Specialist to join the new Chelsea Gallery.  Our core collection is luxury womenswear, complemented by jewellery, handmade artisan homeware and carefully selected books.  But this is much more than a traditional shop.  The successful applicant will be at the heart of the customer experience, providing highly personalised service while developing a loyal local and international clientele.

The Chelsea Gallery is a calm, beautiful, and intriguing space designed to offer our customers a unique, highly personal shopping experience — capturing something of how luxury shopping used to feel.  Suitable applicants will understand that exceptional selling is about people, relationships and product, not simply transactions.

What the Luxury Sales Specialist will do:

• Build strong, long-term client relationships and repeat business
• Proactively sell and develop new sales opportunities
• Use your product knowledge to create a genuinely personal shopping experience
• Develop and maintain a client book through digital clienteling, WhatsApp and email
• Understand and communicate the quality, design and craftsmanship of our collections
• Maintain exceptional standards of presentation and visual merchandising
• Support the day-to-day running of the Gallery, including opening and closing
• Manage POS / till systems and daily sales reporting
• Monitor selling reports and identify opportunities
• Manage stock replenishment, stock handling and customer shipments
• Work closely with the team, sharing customer insight and ideas to develop the business

What Eskandar is looking for:

• Experience selling luxury women's RTW and a natural ability to build genuine relationships with customers.
• Warm, positive and naturally engaging
• Calm and articulate
• Confident and polished without being formal or intimidating
• Passionate about delivering exceptional customer service
• Commercially aware and confident in selling
• Interested in fashion, fabrics and luxury products
• Knowledgeable about natural fabrics and quality
• Experienced in developing and maintaining a client book
• Comfortable working in a low-footfall environment, where creating opportunities and generating leads is important
• Confident with POS / till systems and everyday Microsoft Office
• Comfortable with digital clienteling via WhatsApp, email and other channels
• Flexible, hardworking and willing to get involved
• A genuine team player with initiative

Why Eskandar?

This is an opportunity to work within a small, independent luxury womenswear business where the customer experience really matters.

The Chelsea Gallery offers something increasingly rare in modern retail: time, space, personal service and the opportunity to build meaningful relationships with clients.

If you love luxury fashion, enjoy talking to people and take pride in creating an exceptional experience — we'd love to hear from you.

Application

Please send your up-to-date CV and covering letter, explaining why you would like to join Eskandar and whether you are seeking full-time or part-time work.  Please also include any limitations or specific requirements.

Interview Process:

• Stage 1: Video call
• Stage 2: In-store interview with the Store Manager