Socktopus is looking for an enthusiastic, customer-focused Sales Assistant / Keyholder to join its Greenwich, London store!

If you're energetic, adaptable, love retail, are great with customers and want to help customers find the PERFECT pair of socks, we’d love to hear from you.

Responsibilities of the Sales Assistant / Keyholder:

• Greet and assist customers with product selection, ensuring a friendly and welcoming experience
• Provide product knowledge and answer customer questions with confidence
• Maintain a neat, organised, and visually appealing store environment
• Process sales transactions accurately using the POS system
• Handle customer concerns or complaints in a professional and solution-focused manner
• Support daily store operations including stock receiving, processing, and replenishment
• Assist with visual merchandising and maintaining product displays
• Communicate customer and product feedback to the wider team
• Carry out opening and closing procedures as required
• Follow asset protection and compliance practices in daily operations
• Build strong knowledge of the store’s merchandise and stock room

What Socktopus is looking for:

• Retail experience
• Strong communication and interpersonal skills
• Ability to work effectively as part of a team
• Excellent time management and organisational skills
• Computer literacy (POS and basic office systems)
• High attention to detail
• Flexible and adaptable to changing business needs
• Goal-oriented with a focus on customer service and sales performance
• Physical Requirements:
  • Flexible availability, including weekends and varied shifts
  • Ability to stand and walk for extended periods during shifts
  • Ability to lift and carry up to 10kg
  • Comfortable with unpacking, moving, and organising stock in the stockroom

Application

Apply with a CV and a cover letter outlining your suitability and interest.