The Sales Associate is a key role in the team responsible for driving the store sales results by providing Bella Ling's signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values. About the role You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Bella Ling brand.

Responsibilities

• Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
• Ensure client satisfaction by constantly providing the standards of Bella Ling services and values
• Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
• Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
• Work closely with the Stock team to ensure product availability and meet client requests
• Provide constant feedback on client activity and market trends
• Maintain display and organization of all areas per the visual merchandising guidelines
  • Client Relationship & Portfolio Development
    • Cultivate strong client relationships and develops client loyalty
    • Develop efficiently the client portfolio
    • Execute targeted CRM actions

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Great organisational skills to keep the shop floor running smoothly.
• Proven track record of successful achievement within a luxury retail environment
• A sales orientated target driven background
• Excellent customer service credentials
• Experience of dealing effectively with different nationalities and cultural backgrounds
• Fluent in English - ideally one additional language
• IT literate
• A strong communicator
• Result and action-oriented with strong entrepreneurial mindset
• Team player with empathy and strong interpersonal skill

Application

Please apply with a CV and cover letter via the application form.

We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.