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Sales Associate

Listing ID: 1687438

Sales Associate

Type of Position: Temporary Position
Company / Organisation / Artist Name: Otiumberg
Area of Fashion: Retail (store role)
Location: Chelsea, West London, London
Hours: Flexible
Experience: 1 to 2 years
Specified Hours: Needs to be available on weekends
Start Date: Immediate
Reporting To: Store Manager
Deadline: Ongoing
Ad Expires In: 1 month 1 week
About: Otiumberg is a British fine and contemporary jewellery brand founded in 2016 by sisters, Christie and Rosanna Wollenberg. The female-led brand has experienced considerable growth over the past few years and is looking to build up a diverse team of experienced individuals to scale the business to the next-level.

As a company, Otiumberg thrives off an entrepreneurial spirit, where thoughtful creativity and innovation drive it forward. A family business at heart means that the principles of honesty, generosity, and compassion lie at its core. The team benefits from a flexible working environment underpinned by their shared goals, vision and most importantly passion.

Our Mission Statement:  TO CREATE BEAUTIFUL AND RESPONSIBLE DESIGNS WHICH SERVE TO UPLIFT AND EMPOWER EVERY PERSON THEY INTERACT WITH.
From our design ethos and material selection to our non-seasonal and made-to-order production, we are committed to a more circular approach using the most responsible materials we can find.  We are committed to ongoing multi-criteria review of every piece we make and look forward to sharing this journey with you over the years to come.

As we work towards being environmentally and socially accountable, we hope that our managers and employees will be on board with our mission and participate in a proactive way.

Otiumberg Missions:

  • Participate and support in the Otiumberg mission statement.
  • Proactively participate in the Otiumberg social and environmental objectives.
  • Encourage other employees to do the same.
  • As we work towards being environmentally and socially accountable, we hope that our managers and employees will be on board with our mission and participate in a proactive way.
The role of Sales Associate
 
We’re looking for a friendly, motivated Sales Associate to join our team at our new Kings Road, Chelsea, London store.  This role is all about delivering exceptional customer service, building genuine connections with customers, and creating a welcoming in-store experience that reflects our brand values.

As a Sales Associate, you’ll be the face of the store — supporting customers throughout their journey, maintaining high visual standards, and contributing to a positive, high-performing team environment.

Key responsibilities of the Sales Associate:
  • Provide outstanding, personalised customer service and product advice
  • Build strong relationships with customers to encourage repeat visits and brand loyalty
  • Drive sales by understanding customer needs and confidently recommending products
  • Maintain excellent store presentation, including merchandising and stock organisation
  • Process transactions accurately using the POS system
  • Support stock deliveries, replenishment, and inventory checks
  • Assist with opening and closing procedures as required
  • Support in-store events, trunk shows, and special shopping evenings
  • Work collaboratively with the team to achieve store targets and KPIs
What Otiumberg is looking for:
  • At least 1 year's experience working in a sales or customer service role for a fashion or jewellery retailer or similar business
  • Available on Saturdays and/or Sundays
  • A positive, enthusiastic attitude and strong communication skills
  • A genuine interest in people and delivering great customer experiences
  • Flexible availability, including weekends and some evenings for events and trunk shows
  • Strong attention to detail and organisational skills
  • A proactive team player who takes initiative
What Otiumberg offers:
  • A dynamic and collaborative work environment in a growing company.
  • Opportunities for career growth and professional development.
  • Competitive salary and employee benefits.
If you're passionate about creating beautiful things while making a positive impact, we’d love to hear from you.

Application

Apply now with your CV and a brief cover letter explaining why you’re the perfect fit for this role.
 

We don’t use credit checks in our hiring process, and we take a fair, role-relevant approach to any criminal record considerations.

Our Commitment to Justice, Equity, Diversity & Inclusion (JEDI)

We’re building a business that reflects the beauty and individuality of the people we serve. As a B Corp, we are committed to using our platform as a force for good, not just in what we sell, but in how we treat our people and our planet.

We believe that everyone deserves to feel valued, represented and included, both in our workplace and in the wider world. That’s why we actively welcome applications from people of all backgrounds, experiences and perspectives regardless of race, gender, gender identity, age, ability, sexual orientation, religion or socioeconomic background.  We're committed to making positive and impactful changes through thoughtful hiring, inclusive design, ethical sourcing and a culture of learning and accountability.


Application Form

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