About: Walker Slater was founded in 1989 in the Scottish Highlands before later settling Edinburgh’s Old Town, which is where its headquarters are today. Despite now being over 30 years old, the company has not deviated from its mission, which is to champion the heritage and sustainability of tweed and woollen fabrics through contemporary and elegant clothing.
Established by Frances Slater and Paul Walker, who helms the brand as creative director, the company started out with humble beginnings of supplying remote communities with hard-wearing classic clothing to combat the harsh elements. It quickly transcended its roots in the Highlands by moving south and opening outposts in Edinburgh, Glasgow and London. Within each store, quaint and charming interiors and passionate staff harmoniously cultivate Walker Slater’s own, unique world and provide customers with an authentic taste of Scotland.
Walker Slater is looking for a new Womenswear Store Supervisor to lead our growing business in the heart of the fashion capital, Covent Garden, London.
The Store Supervisor will be responsible for supporting the overall performance of the store, including managing inventory, visual merchandising, providing an exceptional shopping experience and supporting management leading a passionate team focused on delivering high-quality customer service. The store has built up a loyal following since 2015 and needs an experienced, passionate supervisor ready to work hard and contribute to the leadership team of Walker Slater London.
Key Responsibilities of the Store Supervisor:
Support the Store Manager in driving overall store performance, KPIs, and commercial objectives
Act as a leader on the shop floor, inspiring and motivating the team to deliver outstanding customer service
Supervise day-to-day store operations, including inventory management, visual merchandising, and stock control
Support in coaching and development of the team, fostering a culture of accountability, professionalism, and continuous improvement
Deliver a premium, personalised shopping experience that reflects the Walker Slater brand and values
Maintain high standards across customer service, presentation, and operational excellence
What Walker Slater is looking for:
Ability to build and maintain relationships with customers and team members.
Experience in support training and development of sales assistants, with a history of improving employee performance
Ability to multitask and prioritise responsibilities while maintaining a high attention to detail
Excellent communication and interpersonal skills
Flexible and adaptable, with the ability to work in a fast-paced and ever-changing retail environment
Be action-oriented and solution-driven to achieve results
A desire to build relationships and promote teamwork
Passionate about tweed, women's fashion and ambitious to achieve management status.
Walker Slater Benefits:
Progression opportunities to management
Discounts
Generous staff uniform allowance
Walker Slater is made up of individuals who are kind, diverse, talented and unique. We value and embrace diversity in our workforce. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.