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Supervisor

Listing ID: 759952

Supervisor

Type of Position: Permanent Position
Company / Organisation / Artist Name: Designer Exchange
Area of Fashion: Retail (store role)
Location: Knightsbridge, West London, London
Hours: Full Time
Experience: 1 to 2 years
Specified Hours: 37.5
Start Date: Asap
Salary: £21,000 (with bonus scheme around £28,000)
Twitter Handle: @webuydesigner
Deadline: Ongoing
Ad Expires In: 1 month 2 days
About: Designer Exchange was established in 2013 in Knightsbridge, becoming the first previously owned designer accessory store to offer instant cash payment and exchange, unlike consignment stores. With three UK stores in Knightsbridge, Manchester and Birmingham, and our first European store in Madrid, Designer Exchange is expanding to meet the demands of our valued clientele. We are recruiting now for our first store in Kensington, London.

We buy, sell and exchange handbags, watches, purses, belts, jewellery, scarves and other designer goods from customers and sell to customers.

We are looking for a full time Supervisor to work in the flagship Designer Exchange Knightsbridge store. This is an amazing opportunity to be involved with developing and creating a brand.

Your main duties will be:

  • To authenticate and price bags when the manager is not in. 
  • To provide excellent customer service both in-store and online. 
  • To ensure operational and commercial standards and objectives are achieved.  
  • To work closely with the manager to ensure the stores success.
  • To manage and delegate to the team, 
  • To open & close the store, performing banking.
  • To ensure goals relating to sales and buys are met weekly.
  • To oversee weekly stock take.
  • To ensure the highest possible level of Customer Service in store.
  • To work with the Designer Exchange Marketing for promotion of the store.
  • To train all new staff and develop existing staff.
  • To provide good communications skills with other Designer Exchange stores.

An ideal candidate:

  • Has a background in authentication of designer handbags (however training will be given).
  • Has a background in pricing designer handbags (however training will be given).
  • Experience of supervision or management in a retail environment.
  • Able to use a till system, Gmail, Google Drive, Google Sites and Social Media
  • Has excellent customer service skills.
  • Excellent communication skills both written and verbal
  • Has strong numerical and verbal reasoning skills.
  • Able to take constructive criticism and learn from it.
  • A passion for the products that we buy, sell and exchange.
  • Able to work with all levels of management, both above and below, to achieve success.

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